Odor Problems with Area Rugs


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Celebrating our 48th Year in Business!!!!



Don’t forget to protect your rug investment with Scotchgard!

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If your rug has an issue with urine - don’t panic -
we may have a solution for you.

Sometimes man’s best friend is harder to love than we would like. When urine damage happens there is a potential solution. We recommend a multi-step soaking process. This process can only be done in our shop, cannot be done on location at your home. This is a process over and above our regular cleaning process, always for an additional fee, never included, never discounted.

1. The rug is first cleaned and rinsed both sides

2. Then the rug is flooded with an odor absorbing solution and soaked for 40 minutes in this solution.

3. Our next step is to clean and rinse the rug a second time.

4. We then flood the rug with rinse water and soaked for 20 minutes.

5. Our next step is to rinse the rug again both sides for a third time.

6. The rug is then hung to dry in our dehumidification area.

7. After the rug is dry it is then inspected, wrapped and rolled - ready to return to you.

While we
do not guarantee odor removal we have had very good results with this process over the years. This process is a time and material process, very labor intensive. Meaning if the customer wants the process repeated, it can be repeated but the cost for the process is a per treatment cost, over and above the cleaning cost - so each time the process is done the same cost applies.

Don’t forget to protect your rug investment with Scotchgard!

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